TERMS OF SERVICE

Buckmen.com  Terms of Service

1. Service content

The site offers needlework style kits, pattern downloads and other services.

2. Membership system

Members need to register with their real names, and the account can only be used by themselves. We will protect your private information.

3. Purchase process

A purchase is deemed completed when the customer places an order and completes payment confirmation. Returns or refunds can be processed within 7 days.

4. Payment method

Supports credit card payment and PayPal payment. The transaction is deemed completed once the order is completed.

5. Delivery and postage

Delivery within 7 working days, may be delayed under special circumstances. Express delivery charges are calculated into the order total.

6. Customer Service

Answering your questions and providing excellent service are our main goals. Please leave a message for consultation or contact customer service directly.

7. Sharing needlework skills

We will provide short needlework tutorials and advanced pattern sharing from time to time to help you improve your knitting skills.

8. Member discounts

Members can enjoy varying degrees of discounts on accumulated consumption. Please check your personal center for details.

9. Rights Statement

We will not be held responsible if we are unable to provide services due to force majeure.

10. Applicable law

When completing your purchase, a billing statement including 'buckmen.com' and the country code such as 'HK', 'UK', etc. would be displayed on the payment page and/or your card statement.

All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law.



Questions about the Terms of Service should be sent to us at support@buckmen.com