TRACK ORDER

In order to provide you with a better service experience, our service team will provide you with information query and tracking support. Here is our process:

Submit a consultation request: You can submit a consultation request by sending an email to dsupport@buckmen.com or contacting our customer service team. Please provide as much detailed information as possible, such as order number, product name, or any other relevant details.

Consultation confirmation: Our service team will confirm receipt of your consultation request and reply to you as soon as possible. We will strive to provide accurate and timely information.

Information tracking: After the consultation is confirmed, our service team will start information tracking. They will contact the relevant departments or partners to obtain the required information.

Problem solving: If any problems or difficulties are found during the consultation process, our service team will work closely with you to solve the problem. We will try our best to ensure that you are satisfied with the consultation results and provide you with the necessary support and solutions.