RETURN POLICY

Buckmen.com Garden Studio Return Policy

Dear customer, thank you for your shopping!

In accordance with the Consumer Rights Protection Law, we have formulated the following return policy to protect your rights and interests:

Reasons and deadlines for returns:
(1) Quality issues: Returns and exchanges must be handled within 30 days from the date of receipt;

(2) Wrong purchase or long-term inappropriateness: Return within 7 days of receipt, and the integrity of the product must be maintained;

(3) Price or policy adjustment: Return applications other than the above two reasons will not be accepted.

Return method:
Fill out the reason and return form and email us

Refund method:
The actual refund will be completed within 3 working days after receiving the return, and will be refunded according to the original payment method;

Return fee:
Special products are subject to a 5% handling fee;

Situations where returns cannot be made:
Customized products cannot be returned once developed; returns or exchanges will not be made due to human damage;

We will protect your rights and interests. If you have any questions, please let us know in time and we can solve it together. thank you for your support!